LP Banner Tom Webinar_1280x400 (1)
Tackling customer reviews in your auto shop  
Are you leaving your auto shop's reputation to chance? With roughly 87% of consumers reading online reviews for local businesses, it’s extremely wise to have a review acquisition and management plan in place for your auto shop.
Join PartsTech’s upcoming webinar featuring our customer, Tom Ham, President of Auto Centric and creator of AutomotiveManagementNetwork.com.
Tom will share the strategies and processes he’s developed to manage customer reviews effectively. Get tips on managing reviews in your own shop and learn how Tom leverages tools like Shopgenie to automate review requests and maintain a proactive approach to responding to customer feedback.
Don’t let another day go by with unmanaged reviews holding back your shop's potential. Register now to unlock your shop’s reputation and revenue growth! 
Wednesday, September 18th
at 2:00PM EST | 11:00AM PST

Register Here

Register for the webinar to learn:

Why managing reviews is crucial for attracting more customers and building trust
Techniques Tom’s shop uses to ask for reviews
Keep-Customers-and-Employees-Happy-Blue
How can you create effective strategies for turning every review into an opportunity — even the negative ones
How to implement a seamless, timely review management process that keeps your shop top of mind
Get to know our speakers
Tom Ham HS

Tom Ham

President,
Auto Centric

Tom Ham has owned an auto repair shop in Michigan since 1978. In 2003, he created AutomotiveManagementNetwork.com, which has more than 14,000 members today and is the world's largest online resource for vehicle service management information. Tom's wife, Deb, is his partner in both endeavors.

 Tom has held a Michigan mechanic's license since 1975 but now spends his day managing the shop and the website. He has served as a board member with ASA Michigan. Over the years, he has created many shop management systems, documents, and checklists – all of which are available on his website: AutomotiveManagementNetwork.com

Tom is an expert in shop management software systems. While he does not sell software systems, he writes extensively about them. Currently, Tom and Deb split their time between Michigan and Florida.

Jake HS

Jake Benson

Director of Strategic Accounts, PartsTech

Jake has worked in technology and business consulting for 25 years and has spent the last 18 years in the automotive aftermarket space — including over 13 years at NAPA and three years at Solera. As Director of Strategic Accounts at PartsTech since 2021, Jake is in charge of managing strategy and engagement with all customer-facing software partners along with major account clients and new sales opportunities.

Over the years, Tom created many shop management systems, documents, and checklists – all of which are available on AutomotiveManagementNetwork.com →

Join Us On Social Media

Already use PartsTech? Become a member of our PartsTech Facebook User Group!

For Sales
sales@partstech.com
For Support
support@partstech.com
For Events
events@partstech.com

 

(866) 308-5193

1 Broadway, 14th floor
Cambridge, MA 02142

PartsTech2024 - Terms of Service - Privacy Policy

© 2024 PartsTech