Download Now | The U.S. General Auto Repair Shop Survey Report

Inherited from PartsTech – and in the spirit of the annual State of General Auto Repair Shops in the U.S. Report – OEC is proud to announce the release of the U.S. General Auto Repair Shop Survey Report.

In the summer and fall of 2025, our team surveyed and gathered insights from nearly 700 shops across the U.S. to create a report that provides a snapshot of today’s auto repair industry and highlights where it may be headed in the years ahead.

The survey report covers key topics for auto repair professionals, including:   

• Shop Operations  

• Vehicle Owner & Customer Information

• Technology & Software  

• Parts Ordering

• Hiring & Retaining Technicians

• Technician Perspective

• Challenges & Opportunities Ahead 

These insights are paired with expert takeaways and featured resources to help you not only benchmark your shop against today’s trends but also navigate the challenges many shops are facing. Download your copy of the U.S. General Auto Repair Shop Survey Report by completing the form on the right.